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Feedback Meeting
Once the initial evaluation is complete, Dr. Daniel works with the
key owners to determine who will be invited to the feedback meeting.
Since each family enterprise is unique, the composition of those
attending the feedback meeting needs to be tailored.
Recommendations for Action
Dr. Daniel presents his observations and an integrated set of recommendations
which address both the immediate and longer-term strategic needs
of the enterprise and the family These recommendations include exit
strategies, the advisability of keeping the business in the family
and the family members in the business and succession planning.
The recommendations focus on three key factors:
Management:
The management needs of the firm are addressed, including recommendations
for implementing a successor training track, developing clear
criteria for promotions (including the CEO position), creating
management task forces or committees to plan for the growing needs
of the firm, implementing a compensation committee and developing
management depth or redundancy.
Ownership:
Recommendations are made regarding the need for two-way liquidity
(the ability to buyout reluctant owners and develop access to
necessary funds); creating or modifying true outside boards and
advisory panels; and the advisability of keeping the business,
selling some or all of the business, or merging with other family-held
entities or outside firms. These recommendations usually include
a referral to the appropriate financial advisor.
Family:
Specific recommendations are made to assist the extended
family in creating better boundaries between family and business;
implementing methods to permanently reduce conflict between parents
and their adult sons and daughters, as well as between brothers,
sisters, and cousins.
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